Published: January 2022

Publisher: Healthy Eating Research

Authors: Miller L, Arm K

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The COVID-19 pandemic presented new challenges and exacerbated existing barriers faced by SNAP participants and administrators, such as inequitable access to SNAP online purchasing, overburdened administrative staff and agency systems, and low digital literacy and technology deficits. In response, SNAP online purchasing increased rapidly by March 2021, and program flexibilities and waivers allowed states to adapt their standard operating procedures. This research brief presents key findings from three rapid-response studies that examined challenges and opportunities for SNAP due to these program changes. The three projects highlight additional policy, program, and research efforts needed in the short term to improve both state’s ability to administer SNAP and improve the availability and accessibility of services.

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