A growing number of consumers are ordering groceries online and picking them up in-store (OOPIS) to limit their exposure to the COVID-19 virus. Although OOPIS has been widely adopted, WIC participants in most states are unable to use OOPIS to redeem their WIC benefits due to significant legal barriers. To overcome these barriers, Prime Time Nutrition (PTN) stores in Oklahoma innovatively adopted a modified OOPIS model for WIC participants. This project aims to evaluate WIC participants’ adoption of the OOPIS model in Oklahoma and the impact of OOPIS on WIC participants’ benefit redemption behaviors. To achieve this goal, the research team will pursue two specific aims: 1) To examine how the COVID-19 pandemic affects the adoption of the OOPIS model among WIC participants in Oklahoma; and 2) To examine how OOPIS affects Oklahoma WIC participants’ redemption behaviors in the COVID-19 pandemic.
Start Date: September 2020
ID #: CAS072
Organization: Old Dominion University
Project Lead: Harry Zhang, PhD
Age Groups: Adults and Families, Pregnant women, infants and toddlers (ages 0 to 2), Preschool-age children (ages 3 to 5)
Resource Type: Commissioned Research Project Summary
Focus Areas: Food Retail, Nutrition Policy & Programs
State: Oklahoma
Keywords: Supermarket, Women, Infants, and Children (WIC)
Related Research
November 2023
Understanding the Chasm in the Diffusion of Online Food Benefit Ordering: A Service Ecosystem Approach
Although consumers used online grocery shopping more frequently to limit exposure to the COVID-19 virus during the pandemic, the participants of some federal nutrition assistance programs lacked the option to redeem their food benefits online. Some retailers were pilot-testing online food benefit ordering for the participants of the Special Supplemental Nutrition Program for Women, Infants, MoreJanuary 2023
Evaluation of WIC Online Ordering during the COVID-19 Pandemic: Evidence from an Oklahoma Grocery Store Chain
The COVID-19 pandemic is worsening the disparities in food access in the United States. As consumers have been increasingly using grocery online ordering services to limit their exposure to the COVID-19 virus, participants of federal nutrition assistance programs lack the online benefit redemption option. With the support of the US Department of Agriculture (USDA), retailers MoreFebruary 2022